Turn live attention into owned customer value instead of one-off platform transactions and operational chaos.
Design TikTok Shop and Whatnot live-commerce operations from channel fit and show format through catalog, capture, fulfillment, and retention.
Turn live attention into owned customer value instead of one-off platform transactions and operational chaos.
Designed for
Product brands and sellers with demonstrable products, reliable inventory and fulfillment, and the capacity to run a consistent live content format.
Hosts, products, offers, inventory, moderators, run-of-show, and recovery plans change without a repeatable production system.
Customers, product learning, content assets, and repeat-purchase opportunities are not connected to broader commerce and retention operations.
Inventory, bundles, shipping, support, returns, and reconciliation break when a live event generates concentrated order volume.
The underlying leak
Strong hosting matters, but repeatable results require platform fit, show structure, product economics, inventory controls, moderation, checkout, fulfillment, data capture, and post-event learning to work together.
How the service closes it
We validate channel and product fit, define the show and offer model, configure catalog and tracking, connect fulfillment and support, and create a review cycle that improves each event.
Platform fit, audience, product selection, pricing, fees, shipping, host model, frequency, goals, and go/no-go thresholds.
Account and catalog setup, run-of-show, offers, inventory, moderation, production roles, contingency plans, and content reuse.
Tracking, fulfillment, customer support, returns, compliant lead capture, post-purchase communication, and event reporting.
Expected time to value: First controlled live event in 4–8 weeks
Review the current live shopping strategy & implementation setup, baseline performance, data quality, ownership, and technical constraints.
Build the prioritized live shopping strategy & implementation improvements with documented configuration, quality assurance, and clear responsibilities.
Test the complete journey, measure early results, resolve defects, and hand over a practical operating playbook.
Events follow a tested format with clearer roles, offers, inventory controls, and performance learning.
Orders, customer insights, reusable content, and eligible retention opportunities connect to the broader commerce system.
Scope depends on platforms, products, markets, host and production needs, event frequency, integrations, inventory, fulfillment, support, and content reuse.
Yes when the current commerce, inventory, fulfillment, email, analytics, and support stack can receive reliable platform data or supported exports.
Keep valuable livestream attention from disappearing when viewers are not ready or able to buy in the moment.
Build fast, campaign-specific pages that convert live audiences into permissioned leads, customers, waitlists, and measurable follow-up journeys.
Stop manual handoffs and disconnected customer communication from slowing orders, retention, and support.
Connect commerce events to lifecycle email, operational notifications, data synchronization, exceptions, and accountable backend workflows.
Remove storefront and operational friction that prevents product demand from becoming completed, supportable orders.
Design and build maintainable Shopify storefronts with reliable merchandising, checkout, integrations, tracking, and launch controls.
Turn live attention into owned customer value instead of one-off platform transactions and operational chaos.
Plain-English notes on missed calls, faster follow-up, reviews, AI answering, and small fixes that help service businesses book more jobs.